Strategic Assessment
Negotiation management requires setting up a professional and permanent intelligence framework, which utilizes the capabilities of the intelligence community—in the context of this article, the Israeli intelligence community—in order to address specific information, needs, and tasks. Its mission: supporting decision makers with intelligence and assessments on a strategic level, and the negotiation team on a tactical one.
Keywords: negotiation, intelligence, Israel, leadership, decision making
Introduction
In its classical sense, the intelligence component in negotiations should provide decision makers with relevant information about the abilities and intentions of the various actors. 1 This resource not only identifies threats, but also positive trends and opportunities that might coincide with or mature during a negotiation process. Nevertheless, the involvement of intelligence resources in negotiations is a complex professional and governmental challenge that is far from self-evident.
Intelligence
bodies face numerous challenges during a negotiation process. First, the
challenge of gathering intelligence
throughout what is necessarily a dynamic process is subject to influences and
spoilers from both within and beyond. Therefore, the intelligence body
must undertake intelligence gathering, prove operational capacities, and provide
assessments based upon ongoing research and changing evaluations. Second, a relatively
new challenge for intelligence bodies is the need to integrate flexibly and
dynamically a myriad of disciplines and data, such as in-depth analyses of
cultural, social, economic, and psychological trends. Finally, in an era of
truth decay, cyber warfare, fake news, and manipulative data intrusion,
intelligence bodies face additional difficulties in addressing their
negotiation-related tasks.
This article addresses the operational framework of the intelligence bodies,
their roles in the negotiation process, and their inherent potential to serve
as a decision supporting framework. It analyzes intelligence capabilities in
the context of negotiations and proposes a framework for managing the
negotiation-oriented intelligence unit as an integral and inseparable part of the
negotiation team, both in roles behind the scenes and as a participant in the
talks.
Intelligence and the Negotiation Process
Intelligence
is involved in all stages of negotiation, from the moment an intention to enter
such a process is considered,
detected, or indicated. Intelligence can identify a negotiation-entering option
based on ongoing analysis and evaluation of the opponent's capabilities and the
intentions, pressures, and factors affecting it, alongside international,
regional, and internal developments. In turn, intelligence bodies can offer
recommendations to leaders on the advancement or rejection of negotiations. If
they decide to pursue the negotiation option, the intelligence gathering bodies
must be "readied" to focus their efforts and establish an
intelligence gathering plan that can be launched rapidly and run with a degree
of flexibility, as well as be prepared to take part in the integrative
collaboration with other relevant bodies.
Intelligence support in negotiations plays the largest role when negotiations have materialized. Negotiation processes are conducted at a shifting pace, often intertwined with domestic political constraints, violence, and terror at various intensities, compounded by numerous additional elements and variables. Intelligence is therefore required to maintain alertness, vigilance, and focus throughout the process, be it months, years or decades. Cognitive tactics and psychological warfare are often employed to leverage advantages against the opponent's weaknesses so that desired outcomes may be achieved.
Whether or not the leader choses to use them, the intelligence bodies established for negotiations must be available, cocked, and ready.
The
intelligence activity continues when negotiations reach their final stages,
since at this point the intelligence bodies must focus on how the other party
is likely to comply with an agreement once it is attained. Intelligence
guidance after finalizing the agreement is also necessary, and it is therefore
recommended not to dismantle the negotiations administration—if such a
body has indeed been established—after talks
have ended, but rather to maintain its
capabilities.
Intelligence
guidance and input in negotiations is a critical and central tool, which lends
the leaders and the persons in charge on their behalf during negotiations an
advantage when they come to take decisions at both tactical and strategic levels. The limits and framework of the
intelligence bodies must be clearly, systemically, and structurally defined in
order to enable the leader to best handle negotiations. Whether or not the
leader choses to use them, the intelligence bodies established for negotiations
must be available, cocked, and ready.
Dilemmas Surrounding the Use of Intelligence
The value
of the intelligence community as a central and integral component in national
and international decision making processes is indisputable. It has been drawn
on by the highest political ranks; however, the involvement of intelligence in
a peace process is not self-evident. Despite
the potential contribution that intelligence can make for decision makers,
there are leaders who prefer to not involve intelligence in peace processes.
For example, in 1970 United States President Richard M. Nixon chose not to
update the intelligence bodies on his policy vis-à-vis China or his intentions
to invade Cambodia, probably because he anticipated potential objections. And
indeed, it is the privilege of every leader to use the intelligence resources
as he deems fit. However, when a leader does decide to involve intelligence in
the process, he gains access to an efficient tool that will both serve his need
and the need of his constituency.
Israeli negotiator Michael Herzog claimed that while
there is a need to collect information and intelligence on the negotiators’
personal aspects and motivations, this kind of information can also damage the
negotiations process and promote distrust between parties. For example, intelligence
gathered on intimate information such as private conversations risks revealing
a lack of trust between the parties, which in turn might be harmful when
entering a peace negotiation process. This drawback is counterbalanced by the value
of understanding the motivation of all negotiators, and in turn gaining greater
insight into their goals.
Intelligence during Peace Negotiations
Intelligence allocates
a great deal of data collection and research abilities to follow the other side and understand its
movements, usually in preparation for war (Yadlin, 2004). The same resources
can also be allocated for peace negotiations purposes. Intelligence bodies provide information on various levels—tactical, operational, and
strategic regarding the respective parties involved in the process. All these efforts enable the leaders and the negotiating teams to best prepare
for dialogue and maximize the potential outcomes from the process (Ravid-Kochavi,
2001).
During peace processes, intelligence can make two main contributions. The first is the ability to prevent surprises and provide alerts on changes regarding the relationship between the parties. The second is the ability to provide exclusive information on the other side’s positions and level of commitment to the process.
During peace processes, intelligence can make
two main contributions. The first is the ability to prevent surprises and provide
alerts on changes regarding the relationship between the parties. The second is
the ability to provide exclusive information on the other side’s positions and level of commitment to the process. Here,
intelligence bodies aspire to be more than just
information providers, and they emphasize the value of their analytical abilities.
While providing
tactical intelligence to the leader, the administration, and the negotiation
team, the coordination between the various
intelligence bodies may significantly enhance
the quality of a range of activities.. For example, during the 2000
Camp David summit the Israeli intelligence bodies constantly assessed the
aspirations, intentions, and actions of the US mediators, in case the summit
failed. In addition, they continually assessed the United States’ attitude
toward each side, in order to determine if there were signs of bias toward a
particular party (Ravid-Kochavi 2001). The difficulties and barriers that may
arise as a result of intelligence gathering on a mediator lie in a potential
crisis of trust between the investigating party and the mediating one, as well as reservations on
the mediator portraying himself as objective and neutral.

The Intelligence
Purview
The information gathered by intelligence
bodies focuses on the intentions, capabilities, constraints, and limitations of
the other party or parties. Analyzing the opponent's balance of powers
includes looking into internal rankings, power struggles, and the intensity of
internal friction, differing interests, coalitions, oppositions, beliefs, and
perceptions. This type of analysis requires an in-depth understanding of the
internal dynamics of the opponent's team, mandates, coalitions, mindsets, and
personalities, and a focus on the relationship between them and their leaders.
The negotiation team itself may also contribute significant information for the
production of these products, since it is exposed to the internal dynamics of
the opponent's team; hence it has a main role in enriching the comprehensive intelligence
picture, of which it too is a major consumer (Kimchi, 2007).
The use of intelligence extends beyond simply
understanding the opponent. In fact, intelligence can be utilized to gather
information on a wide range of issues, including but not limited to economic
changes, the influence of religion, and the counterpart's civil society and its
impact on the decision making process. It can also anticipate the reaction a
peace process and resulting agreement will generate among the general public
and on social media. Intelligence during negotiations cannot operate removed
from the leader's considerations; implications of the policy for international
and regional factors; implications for militarization; implications of the
negotiations for civil society; and possible effects on the leadership level. A
large part of these information sectors and data banks will not necessarily
have been fostered or processed by the intelligence bodies during their routine
work, and some of them lie out of their reach or expertise.
In addition to gathering information, intelligence sources are responsible for providing an assessment that includes, inter alia, a set of possible scenarios, cases, and responses. This evaluation addresses the opponent's negotiation capabilities and tools at its disposal; the way those with vested interests impact on conduct—both in the negotiation room and outside it; the systemic vision of the opponent, which includes red lines and flexible or rigid maneuvering areas; and strategies for achieving goals, as well as action tactics. This systemic vision also relates, to the extent possible, to the counterpart's assessments of its strengths, limitations, and weaknesses.
Part of the information required for this
evaluation should be made transparent by the negotiations team. It has a live
view of the conduct displayed by the other party or parties, which is critical
feedback for the intelligence bodies, as it may allow them to narrow and focus
their efforts. They will, in turn, transmit their insights to the negotiations
team in a back and forth process (a “complete intelligence cycle”). This
relationship requires sensitivity and professionalism in order to reduce the
risk of exposing the negotiators’ sources. Furthermore, one may assume the
parties on the other side operate a parallel intelligence division that
analyzes the conduct of their adversaries. Therefore, part of the intelligence
input should be “fire-walling”: addressing certain aspects on how to best guard
and secure the planning information, tools, and tactics while carrying out
negotiations.
In some
circumstances, it is wiser for a side to expose its weaknesses and concede its inability to meet some of the other sides’
requests. In such cases, intelligence bodies can verify the authenticity
of the other side’s lack of capabilities. While some might interpret
vulnerability as a sign of weakness, displaying it in a negotiation process can
build trust, which is crucial for successful negotiations. Of course, if the
intelligence body finds the other party’s claim to be false, it will severely
damage the negotiations, and might
even cause its demise.
Structural Dimensions
In order to meet the negotiation objectives,
a small and highly trusted team is generally appointed under a confidant, who
will lead the team and report back to the chief negotiator. In turn, the chief
negotiator appoints his ad hoc team. In addition, the leader can also be assisted
by a negotiation administration, staff, or headquarters, designed and adapted
according to the circumstances and needs of the negotiation process.
Negotiation administration requires
organizational, structural, and process flexibility. For political negotiations,
depending on the objectives, the setup, the circumstances and the subject matters
of the negotiations, certain expertise in language, history, political science, media,
nuclear capabilities, psychology, economics, demography, academy, ecology,
energy, religion, culture, law—and of course, political, military, and
security components—as well as intelligence is pertinent. A person’s
capability to successfully adapt to new cultural settings is also essential
in political and international negotiations, because it has special relevance to
multicultural settings and global contexts.
Lessons drawn from past experience reflect
the difficulty of synchronizing the government, whose head defines the
negotiation strategy, and the intelligence bodies in the security and defense establishment
(but not only), who hold the relevant levers and implement the political
strategy. Synchronization becomes more complex due to
the sheer number of entities participating in the process, particularly when
the negotiation process goes through rapid developments and is characterized by
multiple perspectives. Among these difficulties is the need to decipher what
data should be gathered by intelligence, in what manner, and by whom within the
respective bodies.
Recommendations
As long as there is a commitment from the
higher rank to integrate intelligence bodies in the negotiation process, these
bodies must deepen collaborations and operate in conjunction with government
ministries, actors in the private market (such as survey and polling institutions),
think tanks, hi-tech, and cyber companies—some or all if necessary, depending on subject and
context. In addition, in order to operate most efficiently, the intelligence
function in negotiations must be constantly updated with developments on all
matters of the process, both inside and outside the negotiations room. All
fields of knowledge may assist the intelligence bodies in presenting how the
leadership of the opposing party views the negotiations, while indicating how
far or close the parties are to reaching negotiation terms of reference and
defining negotiated topics.
An organizational framework, which will build up capabilities and preserve knowledge, whose activity can be adapted based on needs and circumstances, is essential. Within this context, intelligence is one of the most indispensable components.
It is essential to establish a permanent
administration that serves as the leader's headquarters for the entire process,
and to create (to the extent possible, since the leader will select whomever he
deems fit) a professional and experienced negotiation team, and establish an
intelligence body that will support the leader with intelligence and
assessments on a strategic level, and the negotiation team on a tactical one.
Negotiating is a process that requires
enormous attention from the leader and the broader state leadership as well as
considerable national resources and many inputs, often over a long period of
time and even beyond political tenures of a singular leader. An organizational
framework, which will build up capabilities and preserve knowledge, whose activity
can be adapted based on needs and circumstances, is essential. Within this
context, intelligence is one of the most indispensable components. This
organization framework should be built prior to the initiation of the negotiation
process in order to allow those chosen to convene and prepare on short notice
for each assignment. The unit should preferably be headed by a leading
knowledgeable intelligence officer, and it should have the ability to integrate
all resources, utilize gathering and other tools, and define an authority vis-à-vis
all community entities.
Since the unit defined as the "Intelligence Leader" is agreed upon only shortly before the beginning of negotiations, it is appropriate that the responsibility for maintaining readiness be placed in the hands of an entity flexible enough to adapt to various circumstances.
The negotiation administration, serving as
the central organizational framework to manage a multi-dimensional negotiation
effort, should act to form and gather the elements required for the
intelligence input in negotiations; design the intelligence function in its
framework based on needs and context; promote cooperation between intelligence
bodies; and build a network for the intelligence function throughout the various
circles of influence, ranging from occurrences at the negotiation table, and
broader trends and developments outside. The likelihood of renewing and
conducting political negotiations is constantly changing. This is precisely why
planning, preparing, and building up capabilities are indispensable for setting
up an administrative negotiation-supporting intelligence framework.
References
Kimchi,
S. (2007). A psychological portrait of an
Opposing Leader as a complementing layer for Intelligence Evaluation. Studies in Intelligence, 1(1),
82-92 [in Hebrew].
Lowenthal,
M. (2006). Intelligence: From secrets to policy. Washington, DC: CQ
Press.
Ravid-Kochavi, A. (2011). Intelligence support in peace negotiations: The Israeli case (1993-2001). (Master’s thesis). Tel Aviv University, Tel Aviv [in Hebrew].
Shine,
S. (2004). Different perspectives on intelligence-decision maker relations. InO. Kazimirsky, N. Grossman-Aloni, & S. Alodi
(Eds.), Intelligence and the decision maker (pp. 33-41). Tel Aviv: Ministry of
Defense [in Hebrew].
Yadlin, A. (2004). Intelligence and the decision maker. InO. Kazimirsky, N. Grossman-Aloni, & S. Alodi (Eds.), Intelligence and the decision maker (chapter 1). Tel Aviv: Ministry of Defense [in Hebrew].
Footnotes
- (1) Knowledge and understanding of past negotiations, as well as interviews with senior and experienced ranks in negotiation processes, suggest that negotiations have often lacked deep learning and comprehension of the various capabilities of the intelligence community, as part of their correct, professional, and organizational structure. In turn, the non-utilization of these capabilities precludes a potential significant contribution that can support and improve negotiation processes, and inform their respective leaders and decision making processes. The authors held meetings and interviews with Efraim Halevy (former head of the Mossad and Israel's Ambassador to the European Union), Dr. Oded Eran (former Israeli Ambassador to Jordan and to the European Union, and former head of INSS), INSS Managing Director Brig. Gen. (res.) Udi Dekel (former head of the Israeli-Palestinian negotiations administration and the IDF Strategic Planning division), Brig. Gen. (ret.) Shlomo Brom (former head of the IDF Strategic Planning division), Israel Hasson (former Deputy Head of the Security Services), David Meidan (former senior Mossad official, and head of the Gilad Shalit negotiations on behalf of the Prime Minister), Brig. Gen. (res.) Gadi Zohar (former head of the Civil Administration in the West Bank), Col. (res.) Dr. Ephraim Lavie (head of Tami Steinmetz Center at Tel Aviv University), as well as a several individuals who asked to not be mentioned by name. We extend our gratitude and appreciation to all.